ABOUT
OUR LIMITATIONS:
(Things to know before you shop)
The Art Box is a bricks and mortar art supply
shop in Virginia. We spend our days helping customers find the
perfect paint, restocking shelves and enjoying the "art biz".
Requests for catalogs have been coming from across the country,
and while we are flattered that so many people are interested
in our products, putting together an on-line purchasing option
is a big undertaking. Please bear with us while we develop
our on-line catalog.
To get started, we have decided to put some item numbers, prices
and product photos on the web. This will give people who live
outside central Virginia an idea of what to ask for, if they want
to call or e-mail an order to us.
At this time, we are not set up to finalize a purchase
on line.
If you would like to purchase an item from us, we ask that
you send us an e-mail or give us a call letting us know the
description and stock numbers of the items you are interested
in and your shipping address. We will check our stock and contact
you with availability, product and shipping costs. We charge
actual shipping costs only. There are no charges for boxing or
handling.
We are also in the process of creating a shopping basket
that would allow you to accumulate a list of items that could
be e-mailed to us.
The Art Box of Charlottesville is open 9:30-5:30 (EST),
Mon - Fri, and 10:00-4:00 on Saturdays.
The Art Box of Lynchburg
is open 11- 6 Tues - Fri, and 11 - 4 on Saturdays.
We attempt to pack and
ship items within 2 business days of a finalized, paid request
(M-F). After we contact you with prices, you may send us a check,or
you can call us with your credit card number. Our web site
is not a secure server!!! Please do not send credit
card numbers in e-mails!
We charge a 20% restocking fee for any merchandise returned
in good condition with prior return approval from us. Merchandise
returned without an approval code is not refundable. Merchandise
that has been opened or used is not returnable. Because paper
is fragile, it is not returnable. Please call us regarding any
shipping damage immediately upon receipt.
We have had very good luck with all of our shipments so far. Everything
has arrived in perfect order and everyone seems to love the merchandise.
We are enjoying this great adventure and hope to be able to provide
you with some hard-to-find and unusual art supplies. Thanks
for shopping with us!
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