ABOUT OUR LIMITATIONS:
(Things to know before you shop)

Overloaded The Art Box is a bricks and mortar art supply shop in Virginia. We spend our days helping customers find the perfect paint, restocking shelves and enjoying the "art biz".

Requests for catalogs have been coming from across the country, and while we are flattered that so many people are interested in our products, putting together an on-line purchasing option is a big undertaking. Please bear with us while we develop our on-line catalog.

To get started, we have decided to put some item numbers, prices and product photos on the web. This will give people who live outside central Virginia an idea of what to ask for, if they want to call or e-mail an order to us.

At this time, we are not set up to finalize a purchase on line.

If you would like to purchase an item from us, we ask that you send us an e-mail or give us a call letting us know the description and stock numbers of the items you are interested in and your shipping address. We will check our stock and contact you with availability, product and shipping costs. We charge actual shipping costs only. There are no charges for boxing or handling.

We are also in the process of creating a shopping basket that would allow you to accumulate a list of items that could be e-mailed to us.

The Art Box of Charlottesville is open 9:30-5:30 (EST), Mon - Fri, and 10:00-4:00 on Saturdays.

The Art Box of Lynchburg is open 11- 6 Tues - Fri, and 11 - 4 on Saturdays.

We attempt to pack and ship items within 2 business days of a finalized, paid request (M-F). After we contact you with prices, you may send us a check,or you can call us with your credit card number. Our web site is not a secure server!!! Please do not send credit card numbers in e-mails!

We charge a 20% restocking fee for any merchandise returned in good condition with prior return approval from us. Merchandise returned without an approval code is not refundable. Merchandise that has been opened or used is not returnable. Because paper is fragile, it is not returnable. Please call us regarding any shipping damage immediately upon receipt.

We have had very good luck with all of our shipments so far. Everything has arrived in perfect order and everyone seems to love the merchandise. We are enjoying this great adventure and hope to be able to provide you with some hard-to-find and unusual art supplies. Thanks for shopping with us!


CREATIVE FRAMING | THE ART BOX | PRODUCT SEARCH | WHAT'S NEW | REACHING US | HOME
Copyright © 2000-2001, Creative Framing/The Art Box. Design: peter-massarelli.com